Last Updated: [24-12-2024]
Your Privacy is Our Priority
At AFFINITYA LLC, we are dedicated to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, share, and safeguard your data when you use our website or purchase our products. By using our services, you agree to the practices outlined in this polic
1. Information We Collect
We collect various types of information to enhance your shopping experience, process transactions, and provide excellent customer service.
Personal Information
- Name and Contact Details: First and last name, email address, phone number, and shipping address.
- Payment Information: Securely processed credit card or payment details (not stored on our servers).
- Purchase History: Records of your purchases, including items, amounts, and dates.
Account Information
- Login Credentials: Username, password, and other details to manage your account.
Technical Information
- Device and Browser Data: IP address, browser type, operating system, and device details.
- Log Information: Interactions with our site, including pages viewed, time spent, and navigation.
Cookies and Tracking Technologies
We use cookies and other tracking tools to enhance your browsing experience and improve site functionality.
Communication Information
- Customer Support: Records of your communications with our support team.
- Marketing Preferences: Your choices for receiving promotional messages.
2. How We Use Your Information
Your information is used to improve our services and make your shopping experience seamless.
- Order Fulfillment: To process orders, arrange shipping, and provide updates on delivery.
- Payment Processing: Securely process transactions and prevent fraud.
- Customer Support: Address inquiries and resolve issues efficiently.
- Personalization: Tailor website content, product suggestions, and marketing materials.
- Marketing and Promotions: Share special offers and updates if you’ve opted in.
- Site Analytics: Analyze user behavior to improve functionality and performance.
- Legal Compliance: Fulfill legal obligations such as tax reporting or responding to legal requests.
3. How We Share Your Information
We only share your personal data in limited, secure ways:
- Service Providers: Trusted partners help us with payment processing, order delivery, and site maintenance.
- Legal Requirements: We may disclose information to comply with applicable laws or protect the rights of AFFINITYA LLC.
- Business Transfers: In the case of mergers or acquisitions, your data may be transferred to the new entity.
- Advertising Partners: With consent, anonymized data may be shared for targeted marketing campaigns.
4. Cookies and Tracking Technologies
We use cookies and tracking technologies to enhance your online experience:
- Essential Cookies: Ensure basic functionality such as secure logins and cart management.
- Performance Cookies: Collect insights on site usage to improve the user experience.
- Targeting Cookies: Provide personalized ads and promotions based on your browsing habits.
- Google Analytics: Helps us track and analyze website traffic for optimization.
5. Data Security
We take rigorous measures to protect your information:
- SSL Encryption: Safeguards data transmitted between your browser and our servers.
- Secure Payment Gateways: All payments are processed via PCI-compliant systems.
- Access Control: Limits data access to authorized personnel and trusted partners.
6. Your Rights and Choices
We respect your control over your personal data.
- Access and Correction: Request and update the information we hold about you.
- Data Deletion: Request removal of your data, subject to legal requirements.
- Opt-Out: Unsubscribe from marketing communications at any time.
- Cookie Preferences: Adjust your cookie settings through your browser.
7. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children. If such data is identified, it will be deleted promptly.
8. International Data Transfers
Your data is processed in the United States. By using our services, you consent to this transfer.
9. Changes to This Privacy Policy
We may update this policy periodically. Significant changes will be communicated through this page, along with the “Last Updated” date.
10. Contact Us
If you have questions or concerns about this policy, please contact us:
- Business Name: AFFINITYA LLC
- EIN: 33-1772427
- Email: support@affinitya.com
- Phone: +1 505-842-9609
- Address: 121 S Gold Ave, Deming, NM 88030, USA
- Business Hours: Monday to Friday, 9 AM to 5 PM EST